Hello everyone, welcome to E-mail Picks.
Have you been keeping yourself busy?
In fact I have reached full capacity.
Or actually I have surpassed full capacity.
I have so many things to do.
I have so many things to do that I have come
to think that I really need to think about
So I need to take the tasks that will benefit
the company or myself the most, and decline
those that will not benefit anyone.
So a client has recently asked us to help
them out on a certain company event, and this
will involve quite a number of our employees
to join as staff.
This is a client we have had a long relationship
with, but I honestly feel there is... there
is no return, no benefit for our company regarding
Providing staff for an event is not our standard
service and again, this will involve taking
up a lot of our human resources.
A lot of their work time.
Sure, the client will be happy, but I think
we should focus on keeping our customers happy
through our standard services.
Accepting this request, I feel, it's very...
So today, I’m going to write an e-mail to
one of our sales reps to suggest that we decline
So let me show you what that e-mail will look
I thought carefully about the request from
TREWQ, and frankly speaking, I strongly believe
we should not take on this job.
I understand this is an important client of
yours, but spending so many company resources
just to please them will not bring any real
benefit to us as it will take away resources
from the more important projects in our company
I don’t think our president would like that,
or our being perceived as a vendor that says
yes to anything our clients say.
Again, please let me suggest that we decline
So basically, I’m being very assertive about
saying no to the client’s request.
Notice I’m using polite but strong words
like “I strongly believe” and “Again,
please let me suggest that we decline.”
You know, it may not be very common to say
no to tasks as long as you live and work in
Japan, but sometimes, just being a nice person
doesn’t help the company or society, or
So I feel we really need to think about how
we should use our limited resources like people
And also, I think it’s important to... to
think about how employees would feel by assigning
them tasks that don’t really matter.
They're not... they're not machines.
They're people, right?
Anyway, um... that's it for today.
Thank you for watching.
I hope my message communicates well to my
See you next week.