英文メールの書き方:訪問してくれた方に感謝のメールを送る

こんなシチュエーション、お仕事でありませんか?

自社オフィスにわざわざ訪問してくれたお客様に感謝のメールを送りたい。

 

英文メールで「訪問してくれた方に感謝のメールを送る」お手本を動画でチェック!

こちらの動画では、伝えるべきメッセージとニュアンスを書き手が考えているところから、以下の内容のメールを実際に英語で書く様子までをご覧いただけます。

———————

ミキさん、

先日は私共のオフィスにお越しくださり、また、これまでの学習に関するお話や弊社サービスへのご意見をくださり、本当にありがとうございました。さっそく商品やサービス開発の参考にさせていただいております。

貴重なお時間を割いてくださり、お会いする機会をいただけてうれしいです。感謝しております。

———————

今後の仕事での英語メールの参考になれば幸いです。

【動画内の”CC”ボタンをクリックして英語字幕を表示!】
【過去の動画を見るにはYoutubeページへ!Subscribe!】

0:00:04.490,0:00:08.309
Hello everyone. Welcome to E-mail Picks.
It's getting cold.

0:00:08.309,0:00:13.530
It's getting harder and harder to get up
in the morning, isn't it? So in this time

0:00:13.530,0:00:18.090
of year, you can't help but feel extra
thankful for anyone who visits your

0:00:18.090,0:00:22.680
office. So last Sunday, we had a chance to
interview one of our customers here at

0:00:22.680,0:00:27.359
our office. We asked her if she would be
willing to let us interview her about

0:00:27.359,0:00:32.850
her experience with Bizmates, and she
kindly accepted. And she kindly came all

0:00:32.850,0:00:37.620
the way to our office on a Sunday in
this kind of chilly weather, just for us.

0:00:37.620,0:00:43.559
And she actually inspired us with both
positive and constructive feedback about

0:00:43.559,0:00:48.899
our services. We had just conducted
research and analysis on the current

0:00:48.899,0:00:52.559
state of our online English service and
everything she said in the interview

0:00:52.559,0:00:57.930
either reinforced our findings or
provided a new perspective in

0:00:57.930,0:01:02.460
interpreting the data we had. So we are
very thankful for her generosity for

0:01:02.460,0:01:06.659
taking time to come talk with us. So
today, I'd like to write a thank-you

0:01:06.659,0:01:11.400
e-mail to this customer, and really
communicate how grateful we feel about

0:01:11.400,0:01:14.640
having a chance to hear her story and opinions.

0:01:14.640,0:01:20.250
So here goes. Miki-san, thank you so much for paying us a visit on a Sunday and

0:01:20.250,0:01:24.540
sharing with us very insightful stories
about your learning experience and also

0:01:24.540,0:01:28.140
your thoughts on our services. We are
already generating many product

0:01:28.140,0:01:32.009
development ideas based on what you
pointed out during the interview. Thank

0:01:32.009,0:01:34.829
you once again for taking time out of
your day to come to our office and

0:01:34.829,0:01:41.280
meeting us. We cannot be more grateful.
Best regards, Kyota. OK, so the most

0:01:41.280,0:01:45.990
important purpose of this e-mail is to
express my gratitude. My feeling of

0:01:45.990,0:01:50.340
thanks to our customer. So notice here
that I wrote thank-yous in so many

0:01:50.340,0:01:54.750
different ways: "thank you so much" "thank you once again" and "we cannot be more

0:01:54.750,0:01:59.549
grateful." And I wanted to make sure that
I communicated how we felt about the

0:01:59.549,0:02:04.170
feedback she gave us. I wanted her to
know that her feedback is very, very

0:02:04.170,0:02:08.879
useful for us, so I wrote "We are already
generating many product development

0:02:08.879,0:02:13.510
ideas based on what you pointed out."
So there you go. An e-mail to thank a

0:02:13.510,0:02:17.170
customer for her visit. I hope she really

0:02:17.170,0:02:22.180
understands how encouraged we felt
after the interview. So that's it for

0:02:22.180,0:02:26.250
today. Thanks for watching and I'll see
you next week.

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